Kandi Pound joined us for today’s episode of “Success from Scratch.” Her exceptional customer service has led to consistent and loyal repeat customers. She credits her success to great customer service. “For me, it stopped being about money a long time ago. It started being about helping people,” she said. She encourages agents to focus on the quality of their service, and it will take off from there.
“Your clients don’t choose you because of your brokerage, they choose you based on the customer service you give them.”
-Kandi Pound, Business Development Manager, JP and Associates REALTORS®